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ECA
Mission Statement
- The
Energy Cooperative of America, Inc. (ECA)
is focused on the continued provision
of energy to both gas and electric customers
in markets across New York State at the
lowest possible cost. This is dependent
on maintaining the following levels of
proficiency and competitive advantage:
- Continue
to minimize the overhead and operational
costs associated with running a multimillion
dollar cooperative whose growth remains
constant in the natural gas market and
continues to show a rapid rate of increase
in the electrical market;
- Maintain
the level of reporting the shared information
with customers that has allowed ECA to
enjoy a remarkable rate of member retention,
and a strong referral base through the
active involvement of its members;
- Maintain
the relationship with Fluent Energy, the
energy procurement specialists that enables
ECA to offer consistent savings over and
above the competition, and work with them
to continue to maximize the savings of
the members while keeping the same level
of service;
- Responsible
growth into new regions and markets thereby
permitting ECA to increase its profitability,
resulting in increased savings to its
members and greater financial stability;
and
- Continue
to maximize the return on investment for
the members by increasing proficiency
in the internal operations of the cooperative
— the account management, billing
and marketing areas particularly —
without the addition of personnel unless
supported by the increased income necessary
to offset the added administrative costs.
- Clearly,
the focus of ECA is to maintain its “
Not-for-Profit mentality” in the
face of strong pressure from an industry
that continues to exhibit the characteristics
of the glorified monopoly that it once
was. The cooperative resists the attempts
of commodity providers to pass on costs
to members that are not justified, and
refrains from the approach taken by many
marketers or brokers who focus simply
on maximizing their individual return
in the new markets created by deregulation.
Passing on the greatest possible savings
that are available in the deregulated
market is what will continue to set the
cooperative apart from its competition,
and allow it to remain the best source
for low-cost energy.
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