PPL Customer FAQ - Energy Cooperative of America
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  Energy Cooperative of America
   Dedicated to giving you the lowest possible energy costs in New York State & Pennsylvania.

 » FAQ's

 

» I can  actually choose a different energy supplier than my utility?
» Why would I choose another energy supplier?
» How can it be cheaper?
» Who is the Energy Cooperative of America?

» How does the Energy Cooperative buy it's energy?

» How is the Cooperative service different from the service provided by other energy suppliers?
» What is the benefit from that difference in service?
» How do I enroll?
» How will I be billed?
» Is there a fee for switching?
» Will my electric service continue as usual?



»
I can  actually choose a different energy supplier than my utility?
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The deregulation of the utility industry means that your utility is required, by law, to allow you to purchase energy from any supplier and transport this to your meter.

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» Why would I choose another energy supplier? ^Top
It's cheaper.  By purchasing the energy you need from a competing supplier, you can buy at a lower rate.  The combined cost of buying your energy from an alternative vendor and paying the utility to transport the energy to your account can be substantially less than buying the energy directly from your utility at "retail rates."

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» How can it be cheaper? ^Top
By offering variable pricing to its PPL customer ECA forecasts a savings of 26 to 30%.
Energy Cooperative is aggregating a group of customers that allows us to purchase electricity in large quantities directly from the generators. Also, Pennsylvania is encouraging customers to buy from companies like Energy Cooperative and through various rate incentives.

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» Who is the Energy Cooperative of America? ^Top
The Energy Cooperative of America is a not-for-profit corporation created by a group of businesses that use energy .  We buy energy at wholesale prices and pass the discounts onto our members.

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» How does the Energy Cooperative buy it's energy? ^Top
The Cooperative combines the accounts of all its members into one group and then hires a consultant, Fluent Energy, to provide the specialized buying services to us.  Previous to the  Cooperative, it was necessary to have a truly huge energy bill or multiple accounts to afford the cost and over head of engaging an energy consultant.  By providing an energy billing service to our members, the Cooperative in effect becomes a single customer with a single bill and a single relationship with the consultant.

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» How is the Cooperative service different from the service provided by other energy suppliers? ^Top
The Cooperative is Different. The Cooperative provides an "energy management" service that provides its members the best prices we can get.

Fees are a flat rate based on volume $0.0012 per Kwh for electricity. There is no incentive to have our member buy energy at higher prices.

Any surplus of profits (if any) are returned to the members based on the members proportion of the total Cooperative's consumption.

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» What is the benefit from that difference in service? ^Top
The Cooperative uses it's group buying power to negotiate superior pricing so each new member enhances our purchasing power and yours as well.

Through our consultant's advanced proprietary software, the Cooperative offers cost management analysis, and responsiveness, while keeping overhead costs low.

ECA will provide you with a free Savings Report.

The Cooperative's commitment to integrity, performance, quality, and responsiveness is real and demonstrated.

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» How do I enroll? ^Top
Please call 1-800-422-1475 to start saving today.

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» How will I be billed? ^Top
Commercial and Industrial Customers – You will continue to receive the same bill you currently receive. ECA supply charges will be listed on that invoice.

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» Is there a fee for switching? ^Top
No, there are no fees for enrolling in the program. If you are not completely satisfied with our service or the savings you receive, then you can return to the traditional utility service.

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» Will my electric service continue as usual? ^Top
Yes. The utility company will continue to read your meter and deliver the energy to your business. In the event of an emergency or issues regarding service, you will still contact the utility directly.



 
    Energy Cooperative of America

Energy Cooperative of America
325 Delaware Ave. • Suite 102 A • Buffalo, NY 14202
Tel: (716) 842-1697 • (800) 422-1475 • Fax: (716) 819-0262 • E-mail:
info@ecamerica.org

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